Geeks4Mac employees will not access any personal identifying or financial information within the customer's device which is outside the scope of the repair without the customer's prior knowledge and consent.
Geeks4Mac will only perform a repair on a computer that is legally owned by the customer. Only those computers presented to the Geeks4Mac by the authorities with the appropriate legal order will be examined without the customer's expressed consent. Geeks4Mac reserves the right to reject any computer repair whose ownership is suspect. If Geeks4Mac suspects a computer brought in for repair is stolen property, it is Geeks4Mac's legal responsibility to report this suspicion to the appropriate authorities.
Geeks4Mac employees will never copy any personal information, software or files which are outside the scope of the repair without the customer's prior knowledge and consent. All backups of personal information, software or files that are made in the duration of the repair are destroyed once the customer's computer is returned to the customer, unless otherwise directed by the customer. In the event that the customer directs Geeks4Mac to back up certain information, only those folders to which the Geeks4Mac technician is specifically directed will be backed up. Geeks4Mac will never, under any circumstance, search customer file folders to find a specific file or file type. To protect both the customer's privacy and Geeks4Mac's legal responsibility, Geeks4Mac relies upon the customer to direct the technician to the exact folder the customer wishes to be backed up.